Ridout House - Our Staff


Our Staff

Mrs Norma Parkinson (Head of Home) has been involved with Ridout House for over 30 years. Mrs Parkinson and her highly competent team will be delighted to help you with any queries you may have.
They may be contacted by telephone on (01534) 730249, in writing or click here.

Staff and Qualifications

The Staffing compliment of the home is as set out in Form C ref CCRCHI of our licence application.

All staff employed at the Home are selected foremost for their life values, their approach to care work and for their exemplary caring skills and experience. Qualities of reliability, integrity and professionalism are key, and all staff require good interpersonal and empathy skills. Prior to joining each employee is carefully screened through a series of interviews and is fully reference checked. All staff are DBS (Disclosure and Barring Service) checked.

All Care Staff at Ridout are appropriately qualified and trained to deliver the highest standards of care. A continuous staff-training programme ensures that these high standards are maintained in line with the latest developments in Care Practices as laid down in appropriate legislation, and regulations.

Staff work with experienced and qualified senior staff as well as attending appropriate external courses and seminars.

The Home encourages all care assistants to achieve or have a minimum qualification of NVQ (National Vocational Qualification) Level 2 plus administration of medication module. All new members of staff are supported to attain this level of qualification and, if desired, higher.

Generally, the home seeks to recruit NVQ 2 level candidates as carers with existing Medication Administration module as a minimum to ensure that staff are generally well grounded in mandatory training as set out below. A refresher training register is administered accordingly.

Summary of courses required:

• Statutory and mandatory training (All care/support workers)

• Health & Safety

• Moving and Handling

• Communication

• Fire safety

• Equality, diversity and human rights

• Emergency response (First aid, BLS)

• Learning disabilities, mental health, dementia

• Infection control

• Data Protection

• Safeguarding

• Food Hygiene

• Capacity and Self Determination (age 16+)

Induction Training:

A materials folder is maintained including the following that follows a review and sign off process:

• Codes of Practice

• Safeguarding Manual

• Staff Handbook

• Risk Assessments

Additionally, the following is carried out:

• Appropriate initial supervision for lone workers

• Training Levels vetted to ensure appropriateness to tasks, all staff to include safeguarding

• Other appropriate supervision during probationary stage.

Ridout House